International Coach Federation Headquarters
2365 Harrodsburg Rd, Suite A325
Lexington, KY 40504
Phone: 888.423.3131 (toll-free) +1.859.219.3580
Office hours: 8 a.m. to 5 p.m. (U.S. Eastern/New York) Monday through Friday
September 4, 2017
November 23-24, 2017
December 25, 2017
January 1, 2018
Magdalena Mook, CEO/Executive Director
Todd Hamilton, Assistant Executive Director
George Rogers, Assistant Executive Director
Celeste Moore, Executive Assistant
Carrie Abner, Assistant Director of Credentialing and Accreditation
Mickey Gustafson, Credentialing Coordinator
Contact Mickey about information on all credential application reviews, client coaching log, and the Coach Knowledge Assessment (CKA).
Vanessa Noorani, Credentialing Coordinator
Contact Vanessa about credential renewals, how to become a coach and general credentialing questions.
Sherrie Harvey, Credentialing Coordinator
Contact Sherrie about credential logos, credentialing pins, and general credential questions.
Angie Holleran, Credentialing Coordinator
Contact Angie about credential performance evaluations/recordings, coaching session transcripts, assessor reviews, how to become an assessor and assessor payments.
Jackie Burton, Operations and Customer Relations Manager
Emily Williams, Program Accreditation Manager
Contact Emily about training program accreditation (ACTP/ACSTH), CCE Provider applications, non-accredited training and Incremental renewal applications.
Maria Lester, Program Accreditation Coordinator
Contact Maria about how to find a training program, CCE Chapter applications, event calendar postings and updates to listings in the ICF Training Program Search Service (TPSS).
Policy and Compliance
Michael Burgess, Assistant Director of Policy and Compliance
Contact Michael regarding trademark and logo guidelines, obtaining program logos, the client coaching log audit process and the program complaint process.
Research and Education
Joel DiGirolamo, Director of Coaching Science
Lauren Magee, Content Coordinator
Chris Rush, Content Coordinator
Mark Ruth, Director of Research and Education
Sandy Stansfield, Research Manager
Thomas Tkach, ACC, Research Assistant
Nicole Zafian, Director of Education
Meetings and Events
Denise Stenzel, Director of Meetings and Events
Membership and Regional Support
Colmon Elridge III, Vice President of Global Development and Membership
Don Whittle, Director of Member Experience
Fiona Toy, Strategic Regional Director
Felix Lee, Member Experience Ambassador
Matt Varney, Strategic Regional Director
Kristin Kelly, Regional Development Manager
April Summerford, ACC, Regional Development Manager
Carolina Stilhano, Member Experience Ambassador
Stephanie Norris, Regional Development Manager
Europe, the Middle East and Africa:
Veronica Lysaght, Strategic Regional Director
José de Sousa, Member Experience Ambassador
Isabelle Maes, Member Experience Ambassador
Alla Kazajeva, Regional Development Manager
Marketing and Public Relations
Michael Voss, Director of Marketing and Communications
Lisa Cunningham, Social Media Specialist
Justin Hannah, Marketing Specialist
Abby Heverin, Communications and Awards Manager
Kayla Pickrell, Marketing and Membership Communications Manager
Sales and Advertising
Toby Bishop, Senior Sales Director
Tamar Sanders, Sales Coordinator
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