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Contact Us

International Coach Federation Headquarters 

2365 Harrodsburg Rd, Suite A325
Lexington, KY 40504
Phone: 888.423.3131 (toll-free) +1.859.219.3580 
Fax: +1.859.226.4411
Email: icfheadquarters@coachfederation.org 
Office hours: 8 a.m. to 5 p.m. (U.S. Eastern/New York) Monday through Friday

Holiday Closings:

September 4, 2017
November 23-24, 2017
December 25, 2017
January 1, 2018

Contacts

Executive Office

Magdalena Mook, CEO/Executive Director
magda.mook@coachfederation.org

Todd Hamilton, Assistant Executive Director
todd.hamilton@coachfederation.org

George Rogers, Assistant Executive Director
george.rogers@coachfederation.org

Celeste Moore, Executive Assistant
celeste.moore@coachfederation.org

Credentialing

Carrie Abner, Assistant Director of Credentialing and Accreditation
carrie.abner@coachfederation.org

Mickey Gustafson, Credentialing Coordinator
support@coachfederation.org
Contact Mickey about information on credential renewals, the Coach Knowledge Assessment (CKA) and assessor payments.

Sherrie Harvey, Credentialing Coordinator
support@coachfederation.org
Contact Sherrie about ACTP/ACSTH individual credentialing applications and credential logos.

Angie Holleran, Credentialing Coordinator
support@coachfederation.org
Contact Angie about Portfolio credentialing applications, including credential performance evaluations/recordings, coaching session transcripts.

Maria Lester, Credentialing Coordinator
support@coachfederation.org

Jackie Burton, Operations and Customer Relations Manager
support@coachfederation.org

Program Accreditation

Emily Williams, Program Accreditation Manager
support@coachfederation.org
Contact Emily about training program accreditation (ACTP/ACSTH), CCE Provider applications, updates to listings in the ICF Training Program Search Service (TPSS) and non-accredited training.

Policy and Compliance

Michael Burgess, Assistant Director of Policy and Compliance
michael.burgess@coachfederation.org
Contact Michael regarding trademark and logo guidelines, obtaining program logos, the client coaching log audit process and the program complaint process.

Research and Education

icfresearch@coachfederation.org

Joel DiGirolamo, Director of Coaching Science
joel.digirolamo@coachfederation.org

Lauren Magee, Content Coordinator
lauren.magee@coachfederation.org

Chris Rush, Content Coordinator
chris.rush@coachfederation.org

Mark Ruth, Director of Research and Education
mark.ruth@coachfederation.org

Sandy Stansfield, Research Manager
sandy.stansfield@coachfederation.org

Thomas Tkach, ACC, Research Assistant
thomas.tkach@coachfederation.org

Nicole Zafian, Director of Education
nicole.zafian@coachfederation.org

Meetings and Events

Denise Stenzel, Director of Meetings and Events
icfconference@coachfederation.org

Membership and Regional Support

Colmon Elridge III, Vice President of Global Development and Membership
colmon.elridge@coachfederation.org

Don Whittle, Director of Member Experience
don.whittle@coachfederation.org

Asia Pacific:

Fiona Toy, Strategic Regional Director
fiona.toy@coachfederation.org

Felix Lee, Member Experience Ambassador 
felix.lee@coachfederation.org

North America:

Matt VarneyStrategic Regional Director
matt.varney@coachfederation.org

Kristin Kelly, Regional Development Manager
kristin.kelly@coachfederation.org

April Summerford, ACC, Regional Development Manager
april.summerford@coachfederation.org

Latin America:

Carolina Stilhano, Member Experience Ambassador
carolina.stilhano@coachfederation.org

Stephanie Norris, Regional Development Manager
stephanie.norris@coachfederation.org

Europe, the Middle East and Africa:

Veronica Lysaght, Strategic Regional Director
veronica.lysaght@coachfederation.org

José de Sousa, Member Experience Ambassador
jose.desousa@coachfederation.org

Isabelle Maes, Member Experience Ambassador 
isabelle.maes@coachfederation.org

Alla Kazajeva, Regional Development Manager
alla.kazajeva@coachfederation.org

Marketing and Public Relations

icfpr@coachfederation.org

Michael Voss, Director of Marketing and Communications
michael.voss@coachfederation.org

Lisa Cunningham, Social Media Specialist
lisa.cunningham@coachfederation.org

Justin Hannah, Marketing Specialist
justin.hannah@coachfederation.org

Abby Heverin, Communications and Awards Manager
abby.heverin@coachfederation.org

Kayla Pickrell, Marketing and Membership Communications Manager
kayla.pickrell@coachfederation.org

Sales and Advertising

Toby Bishop, Senior Sales Director
toby.bishop@coachfederation.org

Tamar Sanders, Sales Coordinator
tamar.sanders@coachfederation.org

ICF Foundation

Amy Friskney, Director of Marketing and Outreach
amy.friskney@foundationoficf.org

Stephanie Keally, Program Director
stephanie.keally@foundationoficf.org
 

TO REPORT WEBSITE PROBLEMS

Email icfheadquarters@coachfederation.org. Please provide the URL (web page address) of the page(s) where the problem occurred, as well as a detailed description of the problem.