Coaching & Organizations

Global Conversations: Inspiring individuals, Building communities, Impacting the world

Coaching & Organizations
Whether you are an internal or external coach, Coaching & Organizations is designed to meet your needs. There is a wide selection of topics to choose from, covering all levels within an organization, from individuals to teams to research and ROI to wellness, trust and other timely topics. Sessions are presented by experts in organizational coaching, including Master Certified Coaches, Ph.D.s and authors. These programs will focus on two distinct, but interrelated themes:

The diversity of new approaches within the organizations we serve, presented in case study and practical example formats where participants get an insider's perspective on how to approach a variety of challenges organizations are facing.

How to equip coaches and organizations to face the challenges of today and tomorrow: participants will leave with awareness of tools and resources that will help the relevance of Coaching & Organizations grow. - Pauline Fleming, MCC (Canada), Chair, Coaching & Organizations Subcommittee

• Would your clients benefit from building a foundation of Trust? Then plan on attending Coaching to Trust: A Framework for Building Authentic Trust at Work with Charles Feltman, PCC.
• Do your clients' organizations need to put Wellness as a priority? Join Coaching Interpersonal Wellness Solutions as Competencies in Organizations with Joyce Odidison, PCC.
• Discover how to measure the impact of coaching in an organization. Check out Measure the Impact of Coaching to Retain Top Talent with Lisa Edwards.
• Find out how a High Performance Coaching Culture benefits you and your clients. Learn from Why it is Critical to Create a High Performance Coaching Culture Today with Thomas Crane and Sherry LeBlanc.
• What are the secrets within Executive Coaching? Spy in on What Really Happens in Executive Coaching: Executives Tell All! with Brian Underhill, Ph.D. and Kimcee McAnally, Ph.D.
• Would you like your clients to keep you after they start a new position? Listen to The First 100 Days: the Onboarding Process in Executive Coaching with Daniele Bevilacqua, PCC.
• And finally, are you ready to expand your coaching? Participate with the pros in Expansion: Beyond Executive Coaching to Team & Group Coaching for Organizations with Ginger Cockerham, MCC, and DJ Mitsch, MCC.
  

Full session descriptions and schedule, along with CCEU assignments for each session, will be posted as confirmed.

CCEU:  CC = core competency / PD = personal development / BD = business development & marketing / OT = other tools & skills

The First 100 days: the Onboarding Process in Executive Coaching
Daniele Bevilacqua, PCC (Italy) - View bio.
Saturday, December 5: 9─10:30 a.m./0900─1030
CCEU:  1.0-CC/.25-PD/.25-BD
Arguably the most crucial change that an executive goes through is the process of taking a new role in an organization-and this applies whether the executive arrives from the outside or moves from a different part of the company. There are many factors to be taken into account, such as: new relationships with boss and team, a new culture, a new strategic setting, very possibly different skills required. No wonder research indicates a high rate of failure in this transition process.
The higher in an organization the new executive is placed, the greater the costs to the company in case of a failure. A successful assimilation is very important to all involved and therefore becomes one of those moments where coaching brings the highest value added to an organization.

This session will address the issue of how we, as executive coaches, can facilitate this onboarding process for executive clients.
You will leave with:

• A new awareness of how critical the onboarding process is;
• An overview of what the success factors are as indicated by research;
• A framework to guide the coaching process during the onboarding period;
• Practical tools and tips to use in specific situations; and
• A new value proposition to market to existing and perspective clients, be they organizations or individual executives.

Expansion-Beyond Executive Coaching to Team and Group Coaching for Organizations
Ginger Cockerham, MCC (USA) - View bio.
DJ Mitsch, MCC (USA) - View bio.
Saturday, December 5: 2─3:30 p.m./1400─1530
CCEU:  1.0-CC/.25-BD/.25-OT
This breakout enlarges participants' horizons from focusing on individual executive coaching to the unlimited possibilities for transforming static organizational entities into dynamic coaching environments by coaching teams and groups of leaders within organizations. Attendees will have the opportunity to expand core competencies for use with multiple clients, and to participate in interactive round table demonstrations for sharing group wisdom that opens opportunities for experienced coaches to expand their coaching horizons.
 
DJ Mitsch, MCC, Past President of the ICF and a recognized expert in the practice and dynamics of team coaching, is joined by Ginger Cockerham, MCC, a 2007-2008 Vice President of the ICF and an international authority in coaching groups for companies and organizations. They are coach visionaries who combine their expertise to share specific coaching models for teams and groups.

Why it is Critical to Create a High Performance Coaching Culture Today
Sherry LeBlanc (Canada) - View bio.
Thomas Crane (USA) - View bio.
Saturday, December 5: 11 a.m.─12:30 p.m./1100─1230
CCEU:  .75-CC/.75-PD
Times have changed and some of the old rules do not apply. Organizations face huge challenges today, such as employee re-engagement, customer loyalty, talent retention, sustaining high performance, and growing the bottom line.

In order to survive and come out of this recession ready to prosper, we need to provide creative and leading-edge solutions for our clients.  Creating a High Performance Coaching Culture is essential for the individual and organizations to survive these tough times.

Participants will learn what is possible for their clients in a High Performance Coaching Culture:

• When all employees of the organizational culture courageously engage in candid and respectful coaching conversations, unrestricted by reporting relationships
• How clients can improve their working relationships to enhance their individual and collective work performance.
• Value and effectively use feedback as a powerful learning tool to produce
  • higher levels of personal accountability
  • professional and leadership development
  • high-trust working relationships
  • continually-improving job performance
  • increasing customer satisfaction

Measure the Impact of Coaching to Retain Top Talent
Lisa Edwards (USA) - View bio.
Thursday, December 3: 11 a.m─12:30 p.m./1100─1230
CCEU:  .75-CC/.75-BD
As organizations continue to evaluate the effectiveness of their people-related strategies and programs, more coaches find they must demonstrate the real impact coaching makes to an organization. While it is widely accepted that coaching programs are effective in developing top talent, coaching is also an effective solution for retaining top talent. The challenge for most coaches is how to credibly measure coaching's impact in retaining talent.

In this session, you'll learn how to use coaching as a talent retention solution by implementing a strategic, accountability approach that measures business impact in addition to ROI. Learn how to:

• Organize the Data to gain support from senior management.
• Monetize the Costs by accurately monetizing the turnover cost and demonstrate the negative financial impact of turnover to the organization.
• Analyze the Cause of Top Talent Turnover utilizing an effective methodology to accurately pinpoint the cause of turnover.
• Actualize the Coaching Solution to retain top talent.
• Realize the Impact and ROI by reviewing the tools needed to accurately measure the full impact, including the financial impact and calculate ROI.

This strategic approach to talent retention will be illustrated through a case study that demonstrates the positive impact of coaching.

Coaching to Trust: A Framework for Building Authentic Trust at Work
Charles Feltman, PCC (USA) - View bio.
Friday, December 4: 11 a.m.─12:30 p.m./1100─1230
CCEU:  1.25-CC/.25-PD
This session will give you a powerful framework and language to help your clients build, maintain and, when necessary, restore authentic trust in the workplace. If you coach in organizations you know trust matters at work. You've witnessed its value. And you've seen how toxic distrust is.

• You've seen clients' lives made hellish when they distrust a co-worker.
• Or when others don't trust them.
• They are trusted, but struggle with colleagues who distrust each other.

Ultimately, the only thing in your clients' control is the trustworthiness of their own behavior.
 
Building and maintaining trust requires paying attention to what we say and do. People rarely intend to damage trust. Yet they often behave in ways that create distrust because they are not paying attention. Today's workplaces are minefields of limited time, competing commitments, opposing demands, and miscommunication that can easily lead to unintended breaches of trust. Even one small breach can sow seeds of distrust. Once distrust takes hold it becomes toxic to everyone involved. This session will help you help your clients-individuals and teams-pay attention to what matters in building, sustaining and restoring the trust they need to succeed.

Coaching Interpersonal Wellness Solutions as Competencies in Organizations
Joyce Odidison, PCC (Canada) - View bio.
Thursday, December 3: 2─3:30 p.m./1400─1530
CCEU:  1.0-CC/.50-PD
At no other time in history has the organization been faced with the enormity and scope of employee diversity that brings with it such a magnitude of interpersonal conflicts, dissatisfaction and employee disengagement at work. The Interpersonal Wellness System Model^TM is designed to work with individuals, teams and groups to help them reconnect with self as they become more efficient, self-correcting and self-reflecting, resulting in positive engagement at work and increased productivity for the organization.

What Really Happens in Executive Coaching: Executives Tell All!
Kimcee McAnally (USA) - View bio.
Brian Underhill (USA) - View bio.
Thursday, December 3: 4─5:30 p.m./1600─1730
CCEU:  .75-CC/.75-OT
What really happens during executive coaching assignments? Learn from the authors of Executive Coaching for Results: The Definitive Guide to Developing Organizational Leaders, as they describe their compelling "three-dimensional" research with major Fortune 500 organizations, their executives and coaches. Find out the real and often humorously conflicting views from executives, organizations and coaches on areas such as assignment activities, measuring impact, coach selection and even return on investment (ROI), and how you can leverage this research to make the most of your coaching business.