Science & Coaching
CCEU Key: CC = core competencies / PD = personal development / BD = business development & marketing / OT = other tools & skills
A Multi-Perspective Examination of Global Trends in the Field of Coaching
Thursday, Nov. 13 - 11 am - 12:30 pm / 11:00 - 12:30
Kevin Cashman (USA) - View Bio
Candice Frankovelgi (USA) - View Bio
Dee Gaeddert (USA) - View Bio
Kenneth DeMeuse (USA) - View Bio
CCEU: .75 BD / .75 OT
Coaching has become one of the most popular organizational interventions today. Internationally, billions of dollars are spent each year on “coaching.” Accompanying this popularity, are continued debates such as what defines coaching, what issues are appropriate for coaches to address, who can benefit from coaching, and ultimately, does coaching really work? This keynote will be delivered by a highly credible panel of experts and focus on the latest research in the field of coaching. Each expert will present their unique view of coaching, present data, highlight trends, and discuss the challenges that lie ahead. The panel will begin with the Media’s perspective, examining concerns around the definition of coaching as well as the rapidly growing practice of “coaching” in personal and business environments. Next, the panel will provide the client’s perspective, summarizing what clients require around executive coaching and supporting data. This viewpoint unveils what is important to clients regarding coaching and what complex challenges and research requirements exist as the industry grows from adolescence to maturity. Finally, the team presents the scientific data on coaching, supporting the efficacy of coaching but raising concerns surrounding the prudence of drawing ROI conclusions.
After each viewpoint has been presented, the panel will engage the audience in an interactive dialogue regarding:
- What did we learn from the expert panel today?
- What are the unknowns about the coaching industry?
- What are the critical organizational needs for coaching in the future?
- What recommendations do you have for continued research on coaching?
Table teams will collect their thoughts and conclusions, then share with the audience through a collective experience including summary action statements from each of the panel presenters.
Express Coaching: A Breakthrough Research Study on Improving the Health Status of Diabetic Patients
Saturday, Nov. 15 - 2 - 3:30 pm / 14:00 - 15:30
Ken Buback, MA, CPCC (USA) - View Bio
Brian Marsh, MBA, PCC (USA) - View Bio
CCEU: .50 CC / .50 PD / .50 BD
Sutter Connect is a healthcare administrative services company in Northern California that embarked on a patient care, cost containment and wellness strategy deploying an innovative 10-minute telephonic express coaching model over an eight-week period. The outcome of the strategy suggests coaching may play a definite role in improving the health status of patients working with a life coach.
This case study is presented in three components: express coaching model, patient/client selection and outcome data analysis. In addition, this study highlights the uniqueness of Sutter Connect as an administrative services organization, the availability of data used to identify candidates, the delivery of coaching services, and trend data usage to measure the impact of express coaching on client health status.
This session details efficiency and quantifiable outcomes aimed at controlling rising health care costs for both health care organizations and patients. The presentation focuses on over two years of data analysis of more than 750 patients, self-selected from a group of over 5,000 candidates, who enrolled in the express coaching model. The data suggests that clients who worked with a coach for a limited duration had greater improvements in their diabetic medical condition than members of a control group who participated in a traditional medical model.
This session supports attendees in learning about a creative coaching model that positions coaching in a unique business setting which exemplifies efficiency and effectiveness with measurable value to individuals and organizations. Learnings from this session may be used for strategically designing patient coaching and wellness programs to control healthcare costs.
The work, research and documented outcomes offer credibility to the coaching profession. The presentation demonstrates how an investment in life coaching can yield dramatic improvements, where life style choices impact one’s health and wellness.
The Healthy Executive, The Healthy Team
Friday, Nov. 14 - 11 am - 12:30 pm / 11:00 - 12:30
Renee Moorefield, MCC (USA) - View Bio
Bilal Kaafarani - View Bio
CCEU: .75 CC / .25 PD / .50 BD
Wellness is emerging as a strategic tool for improving leadership and workplace effectiveness. While leaders of many companies still treat health as an afterthought, more and more leaders realize that a proactive focus on vitality and sustainability, both individually and organizationally, can mitigate stress and burnout, decrease reactivity and poor decision-making, and increase the enthusiasm, innovation and wisdom available for working through business issues.
During this interactive session, you will hear about a year-long project to build a healthy, high-performing executive team to lead the Global Research & Development function for The Coca-Cola Company worldwide. You will learn how the following structures were used to form the team and strengthen its effectiveness, vitality, and positive impact throughout the year:
- Action research, shedding light on key health risk factors (such as cardiovascular and immune system functioning), stress coping strategies, along with team members’ skills for managing anger, bringing mindfulness to the job and flourishing in life and work. This includes how each of these factors influenced the team’s progress toward its vision, goals and productivity.
- Action learning, which educated this team in new skills for managing energy, leading by vision, communicating constructively and making productive commitments while in the midst of real world challenges.
- Executive coaching, used both for individual leaders and as an “observation and feedback” mechanism for the team’s performance and learning as whole.
We’ll share the ups and downs of this yearlong effort, including critical lessons we learned along the way. Finally, we will reveal the results of this project to date–some results intended, others a surprise–which transpired through the committed partnership between this executive team and Wisdom Works.
The New Generation of High Achieving Women: Coaching the Restless Spirit of Driven Women
Thursday, Nov. 13 - 3:45 - 5:15 pm / 15:45 - 17:15
Marcia Reynolds, MCC, PsyD (USA) - View Bio
CCEU: .50 CC / .50 PD / .50 BD
There are two generations of women holding management positions in numbers in U.S. corporations. Most of the research and books have focused on the difficulties and needs of the first generation. The second generation of women leaders, born between 1955 and 1980, are better trained, more savvy and have a stronger sense of self than their pioneer predecessors. However, women still hold only 16 percent of corporate officer positions in the United States. Though subtle and not-so subtle discrimination still exists, the beliefs and choices made by women with high leadership potential also contribute to the low number of leaders. This session will explore research that defines the personal factors that are keeping the current generation of high-achieving women out of executive board rooms. The presentation will cover the five themes that emerged in the study, plus a list of possible behavior patterns that could hurt women’s ability to become successful executives. Then, Dr. Reynolds will facilitate small group discussions and presentations based on this research, exploring coaching strategies to help these women succeed in work and in life. Dialogue will also be used to explore what leaders of organizations need to do to play to the strengths of these women in an effort to retain and promote them to executive levels. Finally, Reynolds will lead a discussion on how this applies to organizations world-wide based on her extensive international experience.
Spinning Straw into Gold: Transforming Positive Psychology Research into Artful Coaching Practice
Thursday, Nov. 13 - 2 - 3:30 pm / 14:00 - 15:30
Carol Kauffman, Ph.D., ABPP, PCC - View Bio
CCEU: .50 CC / .50 PD / .50 BD
This highly interactive session helps coaches integrate research into their ongoing coaching practices. We'll explore science at the heart of coaching, drawing from hundreds of studies in Positive Psychology. We'll look at how research supports some tried and true coaching interventions and also how to translate research into best practice.
Coach training encourages us to see clients as whole, and to hold them bigger than they are. Do you know there are numerous research studies that support that assumption? Do you know that research studies on the “Rosenthal Effect” and “Affect Priming” show how our attitude toward someone impacts his or her level of performance? Do you know about empirical evidence to support “Best Self Visualization” an exercise that mirrors the powerful “miracle” question?
There is a vast array of research applicable to coaching—we'll focus on Positive Psychology Research and spin “straw” of research into the “gold” of artful practice. Find more info at DrCarolKauffman.com.
SESSION CANCELLED
The Unexplained Explained: Empirically Exposing the Process of Learning in Coaching
Saturday, Nov. 15 - Kerryn Griffiths (Australia) - View Bio
Facilitating learning and results" is a major coaching competency, yet few coaches actually understand the process of learning in coaching, much less how to facilitate it for clients. Furthermore, even fewer coaches grasp the extent to which the vast body of learning theory relates to and can deepen the understanding of the coaching process. Based on the findings of a grounded theory study of five MCC/PCC coaches and nine of their respective clients, this session reveals new theory into the process of learning in coaching. It introduces three essential elements and highlights how coaches and clients collaborate to generate learning. In so doing, 'the dance of coaching' and other previously unexplained terms and coaching processes are empirically explained. Intersections between the process of learning in coaching and the existing body of learning theory are drawn throughout this session, thereby grounding new coaching knowledge in a solid evidence base. Realize the power of learning in your coaching practice and open up a vital pathway to the achievement of lasting learning and optimum coaching outcomes.
What Makes Executive Coaching an Experiential Training Method for Leadership Development?
Saturday, Nov. 15 - 11 am - 12:30 pm / 11:00 - 12:30
Sophie Ménard (Canada) - View Bio
Jacques Chevrier (Canada) - View Bio
Francine d’Ortun (Canada) - View Bio
CCEU: .50 CC / .50 PD / .50 BD
Not only do very few empirical studies exist on the practice of executive coaching but even less studies exist on the effectiveness of executive coaching because it is still a recent area of practice. The practice of coaching in general is the second largest industry in the United States (Berglas 2002) and a research survey conducted among corporate leaders in the province of Quebec in Canada revealed that executive coaching is ranked as part of the top five preferred and used training methods. Because research in the area of executive coaching is still quite recent and that there is still a need to better understand how executive coaching works in supporting learning and leadership development, our team would like to present one of the key factors that influence sustainable learning and change in leaders.
You will discover in our workshop how insight plays an influential role in inducing sustainable change in leaders partaking in an executive coaching process. Indeed, when reviewing the literature on the effectiveness of executive coaching, the concept of insight is considered key in the client’s goal attainment.
You will learn from our team of presenters how insight is defined, described and studied in the field of psychotherapy and how it applies to the practice of executive coaching. Moreso, our three presenters will demonstrate how insight plays out in different therapeutic approaches and, therefore, in different executive coaching approaches.
This interactive workshop invites you to share, question, reflect and apply different techniques to promote insight in leaders for sustainable learning and competency development.