Return on Investment (ROI): Managing and Measuring Coaching Initiatives to Maximize ROI

Thursday, November 4, 2004
2:30 pm–4:30 pm
Room 204AB

Increasingly, business leaders are demanding to know the bottom-line value that coaching delivers. Demonstrating the ROI of coaching can be a real challenge.

This interactive session

• Outlines how to set up a coaching initiative to deliver value
• Demonstrates how to measure coaching outcomes
• Presents a model of coaching that delivers results
• Illustrates some of the best practices for managing coaching initiatives
• Shows how to communicate ROI results to build sponsorship

Merrill Anderson's presentation (This is a PDF file)

MERRILL ANDERSON, Ph.D., is the CEO of MetrixGlobal LLC, a professional services firm that partners with business leaders to maximize the value of people and change initiatives. He has over fifty professional publications and speeches to his credit including his latest book Bottom-Line Organization Development. Dr. Anderson was recognized as the 2003 ASTD ROI Practitioner of the Year and may be reached at merrilland@metriglobal.net.